It starts
with the client
experience.

Our priority is your comfort — in our process, our ideas and our skill — to give you a home you’ll love

Urbacity is an award-winning design and build company that prioritizes your comfort. Our philosophy is about more than creating a comfortable home for you. That’s part of it, but it’s also about taking what is often a stressful and frustrating process for Ottawa homeowners — renovating or building a custom home — and making it a positive experience. We do that through an open, inclusive, step-by-step design and build process that’s managed completely in house and that makes sure you’re satisfied at each stage before moving on to the next. We’re not happy if you’re not happy.

The Urbacity Comfort Guarantee

What do we mean by comfort?

  • Reassurance that the budget is actually what your project will cost
  • Peace of mind through a collaborative and detailed step-by-step process that only progresses to the next stage when you’re satisfied with the previous one
  • Confidence that your project will be built well, above code, and with health and safety in mind for both you and our team
  • Convenience of a dedicated team assigned to your home, giving you regular and personalized concierge-like service and information updates supported by a robust construction management platform
  • Assurance of a full in-house staff to seamlessly, efficiently, and cost-effectively take your project from start to finish
  • Trust that comes from an experienced team whose members are masters at deciphering your wants and needs, pairing that with your budget and turning it into a home you’ll love, backed by a five-year warranty

It all adds up to comfort in your home, comfort in the process and comfort in knowing exactly what you’re getting.

Our Work Speaks for Itself

We’re proud of the work we do and love sharing it. View our gallery of completed projects.