Regardless of which path you choose, these questions separate serious professionals from those who might leave you stranded:
- “Can I see your certificate of insurance, including workers’ compensation?” Anyone hesitant to provide this is a red flag.
- “How do you handle design changes once construction begins?” This reveals their change order philosophy and communication processes.
- “Who will be on site daily, and who is my primary contact?” You need to know who is actually accountable.
- “What happens if you discover unexpected conditions behind the walls?” Every renovation has surprises. How they are handled matters.
- “Can I speak with three clients whose projects were completed in the last six months?” Recent references reveal current performance, not historical reputation.
- “What does your warranty cover, and for how long?” Get this in writing before signing anything.